At Christmas Trees Sales Store, we understand that timely delivery is crucial to making your holiday season magical. That’s why we’ve designed a shipping process that’s as reliable and stress-free as our premium artificial Christmas trees. Whether you’re decorating your home for the first time or adding to your cherished collection, we’ll ensure your tree arrives safely and promptly.

Global Delivery Note: We ship worldwide (excluding some Asian and remote regions). Please check your country’s availability during checkout.

Our Shipping Options

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Standard Shipping – $12.95

For those who want their holiday decor quickly, our standard shipping via DHL or FedEx delivers in 10-15 business days after processing (1-2 business days). This reliable option includes package tracking and insurance for your peace of mind.

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Free Shipping (Orders Over $50)

Choose our economical EMS shipping option for orders over $50, delivering in 15-25 business days after processing. While slightly slower, this method maintains our commitment to quality packaging and safe delivery of your artificial tree.

What to Expect After Ordering

  1. Order Processing: Our team carefully prepares your tree for shipment within 1-2 business days.
  2. Shipping Notification: You’ll receive a confirmation email with tracking information when your order ships.
  3. Transit Time: Delivery begins once your package leaves our San Francisco warehouse.
  4. Final Delivery: Our carriers will deliver your package to your specified address.

Holiday Tip: For guaranteed delivery before December 1st, we recommend ordering by November 10th. During peak season (November-December), allow extra processing time due to high demand.

International Considerations

As a global provider of holiday cheer, we ship to most countries worldwide. Please note:

  • Customs fees or import taxes (if applicable) are the responsibility of the recipient
  • Delivery estimates may vary slightly by destination
  • Some remote locations may have extended delivery times

Returns & Exchanges

While we’re confident you’ll love your Christmas tree, if you need to return it, we accept returns within 15 days of delivery. The tree must be in its original packaging and unused condition. Please contact our customer service at [email protected] to initiate a return.

Why Our Customers Trust Our Delivery

Just like our artificial trees are designed for years of holiday enjoyment, our shipping process is built for reliability:

  • Expert Packaging: Trees are compressed and boxed using professional techniques to prevent damage
  • Real-Time Tracking: Monitor your package every step of the way
  • Responsive Support: Our San Francisco-based team is available to answer any delivery questions

From our family to yours, we’re honored to be part of your holiday traditions. If you have any questions about delivery, don’t hesitate to reach out – we’re here to help make your Christmas decorating as joyful and effortless as possible.